Tech: “i didn’t wake up today thinking, ‘hey, it’d be great to get yelled at by some old man today’, so this is what i’m gonna do. i’m gonna put my mute button on for five minutes and i’m just gonna let you yell your heart out. go ahead and scream and vent- it’s cool! i’m gonna go to the bathroom and get some coffee, and i’ll get back to you when you’ve chilled out..”
*one minute mark*
Customer: “THATSTUPID-$#&%@-, I’LLMURDERHISWHOLEFAMILYANDSETHISDOGONFIRE!!!”
*two minute mark*
Customer: “.. no, I’m serious. this guy just left to go take a crap.. no for real. he just told me he was going to crap, and wanted me to yell..”
*four minute mark*
Customer: *whistling showtunes and nursery rhymes*