The customer calls in complaining that they have been warned that there may be content on their account which needs to be removed so they don’t get shut down for violating Terms of Service. Some of these terms include not using the servers for personal storage, and not hosting illegal content/warez, etc.
Customer: i don’t understand
Customer: first what should i do ?
Tech: This isn’t really a pressing matter. You’re not going to be in trouble for 60,000 files, it’s just a notice so you know that you have passed 50,000 — which is not a big deal
Tech: If you kept adding files and files till you had hundreds of thousands of files that would be a big deal.
Tech: Just be aware the limit is 50,000 and that you are slightly over so if you notice some files you don’t need on the server, remove them. That is all
Customer: you mean pictures , songs , ….
Tech: any files
Tech: just don’t store unnecessary things on the server
Tech: If the file doesn’t need to be there for your site, then remove it
Customer: They all need my site cause my site is warez
Tech: That wasn’t the right thing to say