Unintentionally Admitted Guilt

The customer calls in complaining that they have been warned that there may be content on their account which needs to be removed so they don’t get shut down for violating Terms of Service. Some of these terms include not using the servers for personal storage, and not hosting illegal content/warez, etc.

Customer: i don’t understand

Customer: first what should i do ?

Tech: This isn’t really a pressing matter. You’re not going to be in trouble for 60,000 files, it’s just a notice so you know that you have passed 50,000 — which is not a big deal

Tech: If you kept adding files and files till you had hundreds of thousands of files that would be a big deal.

Tech: Just be aware the limit is 50,000 and that you are slightly over so if you notice some files you don’t need on the server, remove them. That is all

Customer: you mean pictures , songs , ….

Tech: any files

Tech: just don’t store unnecessary things on the server

Tech: If the file doesn’t need to be there for your site, then remove it

Customer: They all need my site cause my site is warez

Tech: That wasn’t the right thing to say

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