You make me work too much!

Tech [8:45:10 AM]: Hello how are you today?
Customer [8:45:10 AM]: my main domain is [domainname], username : [user] and password is: [password]…..What is my IP address?
Tech [8:46:20 AM]: You can see it in your cPanel on the left hand side
Customer [8:46:35 AM]: pls tell me…i cant see it
Tech [8:46:51 AM]: If you look directly on the left hand side
[8:46:55 AM]: you can see the ip address
[8:47:18 AM]: The lower left hand side
Customer [8:48:27 AM]: if u cant give me an information i need…then why are u been paid????? Good day…..this is one reason why i am leaving [your company]….because of people like u